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Amadeus: Turkish Airlines a Potential Upgrade Customer

  • Amadeus, in its latest earnings call, mentioned Turkish Airlines as a prime candidate for a passenger service system (PSS) upgrade. “Turkish is a very close customer to us,” said CEO Luis Maroto. “We provide them with different functionalities. And we hope one day to convince them to really get the PSS… They have an internal system that they’ve been running for years, and we would like to convince them.”

    Amadeus, which also owns the LCC-oriented Navitaire PSS, competes with Sabre in the space. Look around at all major full-service global airlines and most have either the Amadeus Altea product or SabreSonic. There are big exceptions though, and not just Turkish. Delta for one uses its own system, which it also provides to partners Virgin Atlantic and Aeromexico. United almost adopted Altea a decade ago but ultimately stuck with Continental’s old HP system. 

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