The devastated airline industry continues its comeback, in some respects faster than expected. American, for one, is adding back flights at a rather bullish pace, chasing the small bursts of leisure and family-visit demand now crawling out of its cave.…
Read The IssuePolite. Complimentary. Respectful. Nobody would use these adjectives to describe Scott Kirby’s attitude toward low-cost airlines. The United Airlines chief showed up for the company’s fourth quarter earnings call with a baseball bat, swinging at rivals for sins ranging from...
Read MoreAre airlines seeing any signs that extremely strong demand is weakening? It’s something everyone’s closely watching for as carriers begin reporting their fourth quarter results. Delta kicked things off on Friday and — rest assured — its demand outlook remains...
Read MoreSouthwest has long been viewed as the gold standard for airline customer service. But not this time. For the airline and millions of its passengers, 2022 ended in misery. Dallas-based Southwest canceled nearly 17,000 flights, part of an epic operational...
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