State of the Unions

China Looks at a Loss

A pilot strike last year has led China Airlines to revise its outlook downward to a possible loss for the year. The carrier is cutting employee bonuses from an average of about $900 to more like $400. The carrier said...

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Issue No. 751

Chicago: Whose Kind of Town

Three. Two. One… And we're underway. Fourth-quarter earnings season is here, kicked off with another fine performance by Delta. More U.S. carriers report this week, including the three with major MAX exposure (Southwest, American, and United). Also reporting this week:…

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Issue No. 895

United Confronts New Realities

Polite. Complimentary. Respectful. Nobody would use these adjectives to describe Scott Kirby’s attitude toward low-cost airlines. The United Airlines chief showed up for the company’s fourth quarter earnings call with a baseball bat, swinging at rivals for sins ranging from...

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Issue No. 894

Air New Zealand CEO on the Kiwi Comeback

Are airlines seeing any signs that extremely strong demand is weakening? It’s something everyone’s closely watching for as carriers begin reporting their fourth quarter results. Delta kicked things off on Friday and — rest assured — its demand outlook remains...

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Issue No. 893

The German Exception

Southwest has long been viewed as the gold standard for airline customer service. But not this time. For the airline and millions of its passengers, 2022 ended in misery. Dallas-based Southwest canceled nearly 17,000 flights, part of an epic operational...

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