Issue Summary

Think Air France/KLM, and what comes to mind? An airline that prospered during the tumultuous first decade of the 2000s? A globally diversified network second to none? An iconic brand, well regarded services, two powerful hubs, a lucrative maintenance business, a cutting-edge partnership with Delta, a privileged position in Africa, excellent coverage of China, 22m loyalty plan members and workers who—you never would have imagined this a generation ago—strike less these days than their counterparts at Lufthansa or BA/Iberia?